FAQ
ReservationsIf you wish register for an Transylvanian EcoTravel tour or trip you should complete a reservation form and send it to our address.

Reservations for tours require a deposit of 50% of the total price per person of which 25% is non-refundable upon receipt.

Travellers will be notified of the amount which they must deposit and the deadline by which they must do so. We accept reservations with deposits in order of their receipt.

Faxed or telephoned reservations are accepted provided they are followed by the appropriate deposit within 10 days.


PaymentPayment has to be made in either USD ($), or Euro and should be made by bank transfer. Sorry, but we cannot accept credit cards.


Price Includes-all travel as noted in the itinerary
-all accommodation, based on shared rooms (most rooms are twin bedded) At most locations there are single rooms as well for a supplementary charge. Single rooms should be requested at the time of booking.
-3 meals per day: generally breakfast at the accommodation, packed lunch, and a dinner consisting of at least two courses
-services of the leader(s)
-trip materials


Not included-passports and visas
-airport and other departure taxes
-food beyond the 3 meals/day mentioned in the itineraries
-tips
-excess baggage charges,
-optional programs,
-telephone calls,
-alcoholic beverages,
-laundry,
-room service, snacks and anything of a purely personal nature.

If you have any questions about the inclusion of an item, please contact us.


Tour and Trip AlterationsTransylvanian EcoTravel reserves the right to cancel or alter the content of a tour if this is necessary. Changes in itinerary may occur because of dramatic change in the weather, unexpected seasonal changes or simply because the group would like to have a change. If major changes are necessary before the start of the trip, participants will be informed and may withdraw without penalty if they choose to do so. If we have to change while the tour is in progress the additional costs, if any, are the responsibility of the traveller.


Travel InsuranceAlthough Romania is as safe as any other country in Europe, we would advise you to consider purchasing travel insurance.


The pace of our tours and physical exertionGenerally there is no extreme physical exercise required, but sometimes we walk over hills or cross on wet terrain. Although the effort is always rewarding, if you feel tired or just would like to have a break, you will usually have a chance to stay at the guest house instead of walking but we think it would be a pity to miss the programme. Some days, you should be able to complete walks of a few hours duration and you should meet the schedule of the tour each day.
If you have a health problem, please advise us in writing at the time you reserve your tour place.


Tour CancellationWe reserve the right to cancel any tour or trip for which there are insufficient reservations 5 weeks (35 days) before the departure date. In case of cancellation, all deposits and other payments for the tour or trip will be refunded.